FAQ - RedCollectors
Why should I use RedCollectors to buy art?
RedCollectors has a platform where you can discover and collect modern and contemporary art. Our marketplace features over 100,000 works of art from top galleries around the world. RedCollectors is dedicated to being a trusted platform for buying and selling modern and contemporary art. art; every purchase made exclusively with our secure payment system benefits from our full suite of buyer protections.
How can I get more information about a work of art?
At RedCollectors, we offer you 3 different ways to get in touch with us if you need to know more about the artwork: consult via WhatsApp, ask our experts for help, and you can also talk to the gallery by clicking on the "make an appointment with the gallery" button on the artwork page.
How can I find out if a piece of art is available?
In general, all artworks in our store are available for purchase.
How can I guarantee the authenticity of the artworks?
RedCollectors is dedicated to being the most trusted marketplace for buying and selling authentic works of art. Collectors should always feel empowered to ask galleries for documentation regarding an artwork's authenticity, provenance, condition, and more.
If you contact a seller through our enquiry feature but complete the purchase outside of RedCollectors' secure checkout process, we will not be able to offer any protection.
If you are concerned about authenticity, RedCollectos recommends that you purchase works whenever possible through a secure purchasing process.
How can I save artwork to revisit or purchase later?
You can easily save your favorite artworks and refer to them later by clicking the Add to Favorites button at the top right of each artwork.
How are taxes, customs, VAT and import fees for works handled?
VAT will be automatically included through online payment. Regarding taxes, customs and other costs such as framing, shipping, insurance and installation, please contact our team, we will be happy to help you.
How can we help you?
